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Jean-François Damais

Business Data
Work Phone: 
+44 20 7347 3095
Personal Bio

Jean-François Damais is a global director and Text Analytics lead for Ipsos Loyalty. He has contributed to the development and global roll-out of several innovative client solutions in the CX area and heads up an international team specialised in the modelling of both structured and unstructured data.  He has authored several thought leadership papers and regularly speaks on CX related topics. Jean-François is a French National currently living in the UK.

Presentation title: 
Text & Social Analytics for Research & Insights
Presentation description: 
Jean-Francois will showcase how Text Analytics can be used to integrate different sources of data and bring one holistic feedback voice within organisations.